Privacy Policy

Effective date: October 2026

Last updated: October 2026

This Privacy Policy explains how ABC Sidewalk Shed & Scaffolding Corp., doing business as ABC Sidewalk Shed & Scaffolding (“ABC,” “we,” “us”), collects, uses, and protects personal information when you visit abcscaffoldingnyc.com (the “Site”), call or text us, or submit a request for a quote. We are committed to handling your data transparently and safeguarding your privacy across all communications. By accessing our Site or utilizing our services, you agree to the information practices described in this policy.

1. Information We Collect

We gather specific personal details and technical data to evaluate building conditions, process quote requests, and deliver site protection services across New York City. This includes information you actively provide to us as well as automated data collected during your website visit.

Information You Provide to Us

Contact Details: Your name, phone number, email address, and company affiliation.
Project Specifications: Property street address, borough, required equipment or service, project timeline, and notes regarding building frontage or access.
Documents and Photos: Building photographs, Department of Buildings (DOB) violation or summons numbers, architectural plans, existing permits, and engineering notices you upload or email to us.
Communications: Records of phone calls, email correspondence, and text messages exchanged with our team.

Information Collected Automatically

When you navigate our Site, our web hosting infrastructure and integrated analytical tools automatically collect standard technical logs to maintain site security and performance.

Device and Usage Data: IP address, browser type, operating system, referring URL, pages viewed, and the date and timestamp of your visit.
Cookies and Tracking: Google Analytics and Google Tag Manager. We use cookies to analyze user traffic and improve site functionality.

Information from Third Parties

Our pages may embed third-party content and tools, such as interactive Google Maps and verified customer reviews. These third-party platforms collect data independently under their respective privacy policies.

2. How We Use Your Information

We utilize the information we collect to fulfill your equipment requests, coordinate municipal permit filings, and communicate effectively throughout your project lifecycle. Your information allows us to maintain accurate operational records and ensure full compliance with city building codes.

Project Execution: To evaluate site conditions, conduct physical site visits, prepare written quotes, and perform scheduled scaffolding or sidewalk shed installations.
DOB and City Filings: To prepare, submit, and track permits, renewals, and certificates of correction with municipal agencies when retained to do so.
Communication and Scheduling: To coordinate field crews, deliver status updates, send invoices, and respond to quote inquiries.
24/7 Emergency Dispatch: To mobilize field crews rapidly when you report hazardous facade or structural conditions.
Site Administration: To operate, secure, optimize, and troubleshoot our digital platform.
Legal and Regulatory Compliance: To satisfy insurance requirements, tax obligations, and formal government requests.

3. How We Share Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We share your information strictly as needed to conduct business, execute installations, and comply with NYC Department of Buildings regulations.

Government Agencies: NYC Department of Buildings (DOB), Department of Transportation (DOT), and OATH when submitting permit applications or resolving violations. Note that municipal filings become matters of public record.
Project Professionals: Registered architects, professional engineers, expeditors, or sub-contractors actively engaged in your building’s project.
Third-Party Service Providers: Operations partners providing website hosting, form handling, cloud storage, email delivery, and accounting services, bound by strict confidentiality obligations.
Legal and Insurance Advisors: Insurers and legal counsel when required for claims administration, Certificate of Insurance (COI) issuance, or legal matters.
Business Transfers: Successor entities in the event of a corporate merger, acquisition, or asset sale, subject to this policy.

4. Text Message Communications

If you provide your mobile number and opt in to text messaging, we may send transactional SMS updates regarding quote requests, site visits, and project scheduling. Message frequency varies based on project activity. Standard message and data rates may apply. You can reply STOP at any time to opt out of SMS communications or HELP for assistance. We do not share mobile numbers or SMS consent with third parties for promotional purposes.

5. Cookies and Your Tracking Choices

Cookies are small text files stored on your browser that help us improve your browsing experience and analyze web traffic. You can adjust your browser settings to refuse or clear cookies, though certain interactive features of our Site may not function properly as a result. Our Site does not currently respond to automated “Do Not Track” browser signals.

6. Records Retention Schedule

We retain project documentation, permit filings, contracts, and related correspondence for as long as necessary to satisfy operational, warranty, legal, tax, and insurance requirements (typically 7 years following project completion). Non-converted quote requests and general inquiries are retained for 12 months before secure disposal.

7. Safeguards and Information Security

We employ industry-standard administrative, physical, and technical safeguards designed to protect your personal information against unauthorized access, loss, or disclosure in accordance with New York law. While we maintain strict security protocols, no digital transmission or electronic storage method is completely secure. Please avoid sending sensitive financial information, such as credit card or bank account details, through our online contact forms.

8. Protection of Minors

Our website and services are intended exclusively for commercial property owners, managers, and adults arranging construction services. We do not knowingly collect or solicit personal data from children under the age of 13.

9. External Links

Our Site contains links to third-party websites, including NYC municipal portals and regulatory resources. We are not responsible for the privacy practices, security, or content of these external sites and encourage you to review their policies independently.

10. Your Data Rights and Access Requests

You have the right to request access to the personal information we hold about you, request corrections to inaccurate records, or request deletion of data where retention is not required by law or active insurance policies. To exercise these rights, please contact us using the details below. We may take reasonable steps to verify your identity before fulfilling requests.

11. Policy Updates and Revisions

We may update this Privacy Policy periodically to reflect operational changes or evolving legal requirements. The “Last updated” date at the top of this page indicates the effective date of the latest version. Significant revisions will be prominently posted on this page.

12. Contact Information

If you have questions regarding this Privacy Policy or our data practices, please contact us:

ABC Sidewalk Shed & Scaffolding Corp

1363 White Plains Rd, Bronx, NY 10462

Privacy Email: [email protected]

Direct Line: (718) 581-4370